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Rethymno
Jo An Palace
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Jo An Palace | Rethymno | Greece

8 Dimitrakaki, Rethymno Town, 74100, Greece

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Review score

Based on 82 reviews

Facilities

8.5

Cleanliness

8.8

Comfort

8.7

Value for money

8.3

Location

9.3

Total

8.5

Free WiFi

9.6

Room choices in Jo An Palace Hotel

Economy Room

Standard Room

X 3

Superior Room

X 4

Family Room

X 4

Executive Suite

Jo An Palace Hotel Services

Internet	WiFi is available in all areas and is free of charge.
Parking	No parking available.
Bathroom	Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower
Bedroom	Linen, Wardrobe or closet, Alarm clock
Outdoors	Outdoor furniture, Sun terrace, Balcony, Terrace
Kitchen	Refrigerator
Room Amenities	Socket near the bed, Clothes rack
Activities	Themed dinner nights Off-site
Media & Technology	Flat-screen TV, Satellite channels, Telephone, TV
Food & Drink	Coffee house on site, Fruits, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Snack bar, Bar, Minibar, Restaurant, Tea/Coffee maker
Reception services	Invoice provided, Luggage storage, Tour desk, Express check-in/check-out, 24-hour front desk
Entertainment and family services	Babysitting/child services Additional charge
Cleaning services	Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities	Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box Additional charge
General	Shuttle service Additional charge, Shared lounge/TV area, Hypoallergenic, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Tile/marble floor, Heating, Soundproofing, Car hire, Soundproof rooms, Lift, Family rooms, Airport shuttle Additional charge, Non-smoking rooms, Wake up service/Alarm clock, Room service
Accessibility	Entire unit wheelchair accessible, Upper floors accessible by elevator
Outdoor swimming poolFree!	Seasonal, Adult only, Pool is on rooftop, Sun loungers or beach chairs, Sun umbrellas
Wellness	Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge
Languages spoken	German, Greek, English, Russian

Jo An Palace Hotel Terms and Conditions

Check-in	From 15:00 to 00:00
Check-out	From 00:00 to 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Accepted payment methods	Cash is not accepted Jo An Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Jo An Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 1041K014A3155900

Other known names for Jo An Palace Hotel

Jo An Palace

Frequently asked questions about Jo An Palace Hotel

How do I get the best price guarantee for Jo An Palace Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Jo An Palace Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Jo An Palace Hotel?

WiFi is available in all areas and is free of charge.

Is there free parking available at Jo An Palace Hotel?

No parking available.

What are the outdoor activities at Jo An Palace Hotel

Outdoor furniture, Sun terrace, Balcony, Terrace

What languages are spoken at Jo An Palace Hotel?

German, Greek, English, Russian

What are the general services offered at Jo An Palace Hotel?

Shuttle service Additional charge, Shared lounge/TV area, Hypoallergenic, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Tile/marble floor, Heating, Soundproofing, Car hire, Soundproof rooms, Lift, Family rooms, Airport shuttle Additional charge, Non-smoking rooms, Wake up service/Alarm clock, Room service

Are pets allowed at Jo An Palace Hotel?

Pets are not allowed.

What is the check-in time at Jo An Palace Hotel?

From 15:00 to 00:00

What is the check-out time at Jo An Palace Hotel?

From 00:00 to 11:00

100% real reviews of Jo An Palace Hotel

If you have any questions regarding the facilities or services provided at Jo An Palace Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

United Kingdom

Samamtha

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Lovely two nights in a beautiful hotel

Very clean. Lovely facilities

Hungary

Babett

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Exceptional

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The room was clean and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions. Thank you! :)

Netherlands

Cris

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Relax, clean and nice staff

Nice staff, good facilities and very modern.

The breakfast was not great. But that’s the only bad thing, the rest was great!!

United Kingdom

Ellie

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

We thoroughly enjoyed our holiday and the staff make this hotel :)

- [ ] Staff were brilliant, accommodating, polite and friendly. They couldn’t have been better - [ ] Location is amazing - right on the cusp of old town - [ ] Always space by the pool - [ ] Lovely aspect / hotel entrance - clean and modern - [ ] Supermarket over the road - [ ] Great breakfast/bunch cafes within 20 metres of the hotel.

- [ ] Pool was warm / felt and looked unhygienic - wasn’t cleaned during our stay - [ ] No veggie or vegan options on the current menu. The options were removed half way through our stay and this point we stopped ordering from the hotel for lunch all together. When I’m abroad I will eat fish but they even removed the tuna and there was nothing on the menu I could eat following this as I can’t eat dairy. - [ ] Fruit wasn’t fresh at breakfast - flies - not many options - changes - [ ] First room was very small, we had to request to move rooms, second was adequate which they kindly moved us to - [ ] No shelf in the shower - not much space for bathroom products at all - [ ] Didn’t change our sheets - just made beds - [ ] Shower soaked the bathroom because of poor design and poor drainage - [ ] Neither hair dryer worked properly in 2 rooms - [ ] One iron to share between all guests at the hotel

United States of America

Artemio

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Close to everything

Location and cleanliness

Housekeeping lady entered my room to clean while I’m inside with “Do not disturb “ on

United Kingdom

Marianne

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

All in all lovely hotel and would use again

Very smart and lovely decor Lovely breakfast

Sensor Light switches very small and difficult to see at night No one seemed to be manning the bar at the roof top swimming pool

Cyprus

Antonia

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Convenient and clean

Centrally located, with a convenient pool on the top . Very friendly and professional reception.

Pool service was really slow and even basic drinks would take forever to arrive. Moreover, lower floor rooms are a bit noisy due to street below.

United Kingdom

Paul

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Nice modern hotel close to the old town

The hotel was in a great location to access the old town, the beaches to the east of the town and the main bus station (if you want to travel further afield). The decor was modern and had that boutique hotel feel, without having to pay a premium price. A buffet breakfast is served in the hotel restaurant and offers an excellent range of hot and cold food and beverages. The neighborhood around the hotel has some nice cafes and bars and it's only a short walk into the old town which has a good mix of shopping and eating places.

Travelling solo meant my room was smaller than average, although it had all the facilities and a centralised controller for lighting and climate control. My only complaint is that the tiled surfaces on the corridors are noisy. Late one night, I was disturbed by the footfall and wheelie case noise made by a group of travellers.

Ukraine

Ksu

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Exceptional

Staff is very nice, always here to help. Food is delicious and has variety, specially eggs 4-5 kinds, also cheese, sausages, vegetables and fruits. The room is very stylish and clean, has a balcony. There also comfortable swimming pool on the roof top, so you can chill there if the sea storms. The location is near the old town, centre of Rethymno. Around a lot of restaurants and shops. You can get to the beach in 15 minutes walking. Staying at the hotel was very comfortable and pleasant.

Nothing, everything was perfect

Israel

Alon

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Recommended hotel

A great, central hotel, surrounded by great cafes, nice and professional staff, we are sure we will come back here

United Kingdom

Marianne

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

All in all lovely hotel and would use again

Very smart and lovely decor Lovely breakfast

Sensor Light switches very small and difficult to see at night No one seemed to be manning the bar at the roof top swimming pool

Cyprus

Antonia

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Convenient and clean

Centrally located, with a convenient pool on the top . Very friendly and professional reception.

Pool service was really slow and even basic drinks would take forever to arrive. Moreover, lower floor rooms are a bit noisy due to street below.

United Kingdom

Paul

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Nice modern hotel close to the old town

Israel

Alon

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Recommended hotel

A great, central hotel, surrounded by great cafes, nice and professional staff, we are sure we will come back here

United Kingdom

Charsley

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Very good value, excellent location and very pleasant staff

The Jo Ann Palace has definitely had a facelift and is a very comfortable hotel to stay in. Entry to the room is via a tap /contactless key-card to a panel on the wall, which immediately gave a sense of security. A light on the external door panel shows that you are in the room, which means we never got cleaning staff knocking on our door. The beds were comfortable, there is good storage and there is a good range of television channels in various languages that service the many international customers they serve. The staff were all very friendly and efficient in every department.

The air conditioning had only one speed - full on! Otherwise it was a very comfortable stay.

United Kingdom

Shola

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

A fantastic holiday, great location great staff great food! Thank you to all at jo ann Palace!

location fab.. staff were amazing couldn’t do enough! Food fantastic and really good value

coffee and tea facilities in the room would be good.

Cyprus

Liana

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Wonderful

Nice, modern hotel with excellent facilities and very clean. (Lobby toilets need more attention, though). Also, right in the heart of the town, within walking distance from the old port area

Lack of on-site parking. Municipality car parks refused to let us in, as there was a Market happening the following morning. The hotel staff, though, were kind enough to hold a space for us on the street in front of the hotel as soon as a spot emptied.

United Kingdom

Jill

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Convenient location, comfortable beds.

In an ideal location close to the old town. There were 3 singles sharing a room and the hotel kindly put an extra bed in the room rather than a sofa bed. The beds were comfortable.

The room was poorly designed with the only mirror being in the bathroom. The lighting in the bathroom is subdued and insufficient to apply make up. It would be helpful to have some hooks dotted around. The hotel gave us all a towelling robe however nowhere to hang it. Some instructions on how to use the lighting panel would be helpful. A light is needed to illuminate the panel in the night time to find the light for the bathroom. Our room wasn't cleaned for 2 days because we had not illuminated the correct indicator (who knew?). A visit to the pool area was slightly marred by music that couldn't be turned off, not conducive if you want to read. Also sorry to be so negative but there was nowhere to rinse and dry your swimwear.

Israel

Rachel

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

Good

the staff

there was water coming from the cooler and the room was full with water. the lady from the reception here self came to fix it

Denmark

Adriana

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Jo An Palace Hotel

pleasant stay

nice location, nice staff, great breakfast, great location

a little noisy from the road, too much furniture for a small room

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- Jo An Palace -

Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.

Jo An Palace Hotel ★★★★

FROM 56,00 (EUR €)

Online booking

Book as you like

Jo An Palace | Rethymno | Greece

How can we help you?

Room choices in Jo An Palace Hotel

Jo An Palace Hotel Services

Jo An Palace Hotel Terms and Conditions

Other known names for Jo An Palace Hotel

Jo An Palace

Frequently asked questions about Jo An Palace Hotel

How do I get the best price guarantee for Jo An Palace Hotel?

Is WiFi available at Jo An Palace Hotel?

Is there free parking available at Jo An Palace Hotel?

What are the outdoor activities at Jo An Palace Hotel

What languages are spoken at Jo An Palace Hotel?

What are the general services offered at Jo An Palace Hotel?

Are pets allowed at Jo An Palace Hotel?

What is the check-in time at Jo An Palace Hotel?

What is the check-out time at Jo An Palace Hotel?

100% real reviews of Jo An Palace Hotel

Samamtha

Babett

Cris

Ellie

Artemio

Marianne

Antonia

Paul

Ksu

Alon

Marianne

Antonia

Paul

Alon

Charsley

Shola

Liana

Jill

Rachel

Adriana

- Jo An Palace -